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Apple Watch

Jade11
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Setting up Apple series 3 watch but when pairing with phone, keeps asking to try again as phone isn’t connected to the internet, although it is. Anyone know how to fix this? Thank you
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MI5
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@Jade11 

You need to be on wifi?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jade11
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Thanks for your response but I am on WiFi but it’s not registering that. very weird
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madasaf1sh
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@Jade11

Do you have bluetooth switched on as well?

Also try rebooting your phone, and making sure iphone is on the latest software version
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Jade11 

Make sure the watch is on charge and close to the phone too.

Try rebooting your router in case the wifi is playing up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jade11
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Thanks for your responses. Done all the above. Phone is on the latest version. Rebooted and also factory reset the watch twice and started again. Gets stuck at the same point. Thinking it must be faulty. So will contact 02 tomorrow. Thanks for your responses
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