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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9876 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384596 Views
  • 4 replies
  • 0 kudos

O2 esim and apple watch O2 esim PLUS Vodafone physical sim

Hi all, I have tried for some time to research and solve myself. I have an unlcoked iphone Xs with a physical SIMI have just started a new personal number on O2 pay monthly which connects to cellular on my apple watch successfully The problem is that...

Resolved! deposit

Paid 255 pounds upfront deposit for my phone on 5th August, still havent got the payment back. Any ideas, can't call etc etc because of lockdown ?

charl2001 by Level 1: Joiner
  • 1196 Views
  • 4 replies
  • 0 kudos

Resolved! Online AirPods Returns

How do I return AirPods I have recently ordered online? I have gone on the returns page and the request a return button is redirecting to a page to fix devices instead of returns.

Fhwkns by Level 1: Joiner
  • 846 Views
  • 2 replies
  • 0 kudos

Resolved! How to claim insurance

How do you claim insurance for both of my tablets?

Petrova by Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

I’m getting a Apple Watch and need to link with my phone and on cellular. What is the process please as my husband is doing the same and is having trouble because his phone bill is through a third party.

Cazza68 by Level 1: Joiner
  • 709 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 12 Pro Max

With the lockdown beginning on Thursday, how do we go about preordering and getting our hands on the IPhone 12 Pro Max and 12 Mini?I can’t seem to find any explanations online.Thanks!

JordanH1 by Level 1: Joiner
  • 734 Views
  • 1 replies
  • 0 kudos

Resolved! Device upgrade/change

I am on O2 sim only contract and wish to upgrade iPhone device from 02 shop by paying in full on pay as u go, will my sim still work ? & do I need to unlock etc thanks in advance.

PB001 by Level 1: Joiner
  • 620 Views
  • 1 replies
  • 0 kudos

Resolved! Airpods

ordered a pair of airpods but i haven’t received a conformation email?

Ri by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! sim not provisioned

i have a new iphone 12 and cant make calls. Its saying sim not provisioned. what do i do?

Resolved! iPhone 11 Pro discount

Hi, when the iPhone 12 came out i pre-ordered it and when i was using it i thought it didn’t have a good battery so i was joking to return it and get an 11 Pro and i looked and it seems as they haven’t discounted them yet so their the same price as t...