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Apple Watch mobile data not connecting/ enabled

Lucy30
Level 1: Joiner
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02 are being no help at all, have rung them and messaged on social media.

getting the typical ‘your 02 account is no eligible to enable mobile service on your Apple watch’

Message 1 of 4
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MI5
Level 94: Supreme
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@Lucy30 

What type of account do you have?

Not eligible for business and PAYG accounts.

Activate Apple Watch Guide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Lucy30
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I have a normal pay monthly direct debit that is personal 

Message 3 of 4
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MI5
Level 94: Supreme
  • 149418 Posts
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  • 28496 Solutions
Registered:

@Lucy30 

Have you tried the social media teams?

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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