Get Help with Apple Devices

Resolved! Virtual sim

If I copy bavk up my phone will my new phone have my e sim ?

Resolved! How long for old number to come through

Hi, I’ve swapped from virgin mobile to O2 through the Volt2 package.I gave the Virgin assistant my PAC code during registration.my O2 sim has arrived and I’ve put it in my iPhone 12, it’s been in about and hour now but it’s still showing a new number...

Resolved! iPhone 6 Plus

I have an iPhone 6 Plus and need to upgrade as not working . I like this phone would anyone be able to tell me what iPhone is the same size and similar as like the size of it

Resolved! Iphone 12 pro

I paid for the apple I phone 12 pro with o2 sim and it is not reviewed yet.its been 2 days and I don't know why it's still in review process.

I can not connect my apple watch with the o2 network. I don't know why, can anyone help?

Resolved! Please help lost my notes!

The notes from my iPhone 12 have disappeared but they are still showing in my iCloud account. How can I get them back on my phone please? I was messing around my my phone last night and have obviously changed something but I don't know what TIA

Resolved! Contract

Hiya am wanting to cancel my contract as I can't afford it at the moment I did phone but they didn't do much then the phone line cut off

Resolved! Special iPhone SIMs?

Hi, I just started a SIM only contract and would like to use the SIM in an original iPhone SE I've inherited from a family member. I tried inserting the SIM but received the message that the phone is locked to another provider. However, looking at th...

Resolved! How long to get phone?

Hi. Ordered phone 3 days ago and got an email to say it would be delivered this AM and paid £8.99 for the privilege. But of course, it did not turn up and o2 saying they have no record of the order number despite my reciting it to them from their ema...

Resolved! Apple

Can anyone help pleeze! I have forgotten my Apple password and to change it they send a mobile number with last two numbers which is an old mobile number, it won’t let me update mobile number so I am going around in circles. I can’t add any new apps ...

O2

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