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Apple Watch error code 14

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Ben_Scott
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on ‎13-03-2023 18:22

on ‎13-03-2023 18:22

Hi,

 

I have the error code 14 when trying to set up my Apple Watch I bought from o2.

 

Could someone please point this post in the right direction to solve my issue?

 

Thank you!!

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MI5
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on ‎13-03-2023 18:28

on ‎13-03-2023 18:28

@Ben_Scott 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎13-03-2023 18:28

on ‎13-03-2023 18:28

@Ben_Scott 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Ben_Scott
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on ‎13-03-2023 18:39

on ‎13-03-2023 18:39

Thanks for the quick reply.

I called customer services earlier and they had no idea how to solve my issue.

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MI5
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on ‎13-03-2023 19:26

on ‎13-03-2023 19:26

@Ben_Scott 

Unfortunately, neither do we.

The social media channels are different to the phone lines so worth a try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RVA
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on ‎18-03-2023 19:31

on ‎18-03-2023 19:31

Have you sorted it as I have the same problem and have no clue how to sort it 

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