Hi.
I have recently ordered the Apple Watch series 5 which arrived today. I got a message confirming that the airtime plan had been connected to my device on Saturday My 02 App says I have another device Sync-1 but when I click it says “it looks like Something went wrong” it doesn’t seem to acknowledge the device. I tried to sync the data plan on the phone and keeps failing and says to contact 02 but when I do apparently it’s not an urgent case and I get hung up on. The watch is working I have messages synced but I have no contacts and no way to sync them. When I tried to reset sync data the button doesn’t even go anywhere. Just wondering if someone can guide me as I’ve spent a lot of money to get given no guidance. Thanks in advance
