O2

Hi.I have recently ordered the Apple Watch series 5 which arrived today. I got a message confirming that the airtime plan had been connected to my device on Saturday My 02 App says I have another device Sync-1 but when I click it says “it looks like ...

I have a parcel coming in Monday and it states in the email I will have to sign for it. Is this something I have to do with Covid-19 going about? Is there a way around this?