This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Apple Watch 8 mobile data error code 14

Weejac
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-06-2023 18:37

on ‎21-06-2023 18:37

Hi, I got the iPhone 14 pro yesterday and now my Apple Watch 8 is no longer cellular. I tried calling o2 but the guy on the phone was no help. My phone is telling me to call o2 and quote reference code 14, can anyone help?  I’ve tried resetting the Watch with no luck.

Thanks

Message 1 of 5
918 Views
0 Kudos
4 REPLIES 4

Weejac
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-06-2023 18:41

on ‎21-06-2023 18:41

@O2Lisa @O2Sarah can either of you help? I can see from other forums you have been able to assist. Thanks

Message 2 of 5
916 Views
0 Kudos

gmarkj
Level 67: Unsung hero
  • 13072 Posts
  • 95 Topics
  • 1179 Solutions
Registered:

on ‎22-06-2023 08:23

on ‎22-06-2023 08:23

It is @O2Sarah- that you need @Weejac .

Can you see if you can help fix this watch issue please Sarah?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 5
893 Views
0 Kudos

O2Sarah-
Former Staff
In response to gmarkj
  • 689 Posts
  • 0 Topics
  • 25 Solutions
Registered:

on ‎22-06-2023 09:06

on ‎22-06-2023 09:06

Thanks for the tag @gmarkj 

@Weejac I will send you a private message so we can look into this. 

Message 4 of 5
888 Views
0 Kudos

Rwdavenport
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎05-07-2023 19:06

on ‎05-07-2023 19:06

@O2Lisa @O2Sarah same issue for me. just wont connect on a new series 8 and data plan

Message 5 of 5
777 Views
0 Kudos
Top