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App Store App does not open from iPhone 4.

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Anonymous
Not applicable

on ‎27-01-2013 22:20

on ‎27-01-2013 22:20

I have been trying on countless occasions to get the app store app to open on my phone without having to reset my phone 3 or 4 times. I have restored the phone and reset, turned off, closed everything possible and it will not open now. Is there a reason for this? can i fix it? Is it fixable? Would i need to take it to the Apple store??

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Anonymous
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‎28-01-2013 11:12 - edited ‎28-01-2013 11:13

‎28-01-2013 11:12 - edited ‎28-01-2013 11:13

have you tried the method of pushing the power button followed by the home button until the apple logo appears and then let go respectively ?

As you know this app can't be deleted and re downloaded so it may be a genius Barr appointment for you. Arrange ahead first online.

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Anonymous
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on ‎27-01-2013 22:36

on ‎27-01-2013 22:36

have you got the latest update 6.0.1

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Anonymous
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on ‎27-01-2013 22:39

on ‎27-01-2013 22:39

Sure do. It's all up-to-date. Was plugged in via laptop a few days ago.
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MI5
Level 94: Supreme
In response to Anonymous
  • 153259 Posts
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Registered:

on ‎27-01-2013 22:45

on ‎27-01-2013 22:45

Any error messages?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎28-01-2013 07:32

on ‎28-01-2013 07:32

No
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Anonymous
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In response to Anonymous

on ‎28-01-2013 11:02

on ‎28-01-2013 11:02

Have you tried a restore

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Anonymous
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‎28-01-2013 11:12 - edited ‎28-01-2013 11:13

‎28-01-2013 11:12 - edited ‎28-01-2013 11:13

have you tried the method of pushing the power button followed by the home button until the apple logo appears and then let go respectively ?

As you know this app can't be deleted and re downloaded so it may be a genius Barr appointment for you. Arrange ahead first online.

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