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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9228 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382640 Views
  • 4 replies
  • 0 kudos

Resolved! No Internet connection 4s

Iv suddenly lost net connection.I have 3G showing and the APN is idata.o2.co.ukusing a iphone 4s on a pay monthly contract.Seems to have started 2 days ago when I changed my tariff, but this could be a coincidence. Any one have any ideas? O2 say my c...

Anonymous by Not applicable
  • 4317 Views
  • 19 replies
  • 0 kudos

Resolved! Cannot receive text messages to my iPhone 4

Having a problem whereby I cannot receive texts from certain numbers on my iPhone. I can send to everyone and they get delivered, I can make and recieve calls from everyone, just about half of my contacts texts are not coming through. Also iMessage h...

Anonymous by Not applicable
  • 8408 Views
  • 14 replies
  • 0 kudos

Resolved! Unlock from O2

How do I unlock a phone bought second hand, locked to O2 please. Previous owner has left their old sim in it.

Anonymous by Not applicable
  • 5807 Views
  • 24 replies
  • 0 kudos

Resolved! Trade-in iPhone 5 locked to O2 or unlocking the device

Hi, I have my iPhone 5 locked to O2, but I am moving to another country in a while. I would like to still be able to use iPhone after I move to another country. That's why I would love to know if there is any good solution to my problem. Since O2 is ...

Anonymous by Not applicable
  • 5507 Views
  • 7 replies
  • 0 kudos

Resolved! Cannot connect to internet.

I got a iphone 3 I use it about 4 years,but 2 weeks ago I've updated it and since this time I can't connect it with internet.My tarif is monthly payment including 500mb internet. Yesterday I went to O2 shop and they told me that I'll have my internet...

Anonymous by Not applicable
  • 4185 Views
  • 9 replies
  • 0 kudos

Resolved! iphone 5 - "no service"

Having issues with my new iphone 5, saying "no service" most of the day wherever I am. I've tried restarting the phone, fully reseting, taking sim out and putting back in, disabling 3g, turning aeroplane mode on and off but nothing is fixing the issu...

jrd2 by Level 1: Joiner
  • 15075 Views
  • 8 replies
  • 0 kudos

Resolved! Apple says my o2 contract iPhone 4S is refurbished!

Sometime middle of last year I took an iPhone 4S contract with o2, and still under warranty. My phone has died; I guess it has because of charging issues. On o2 customer service advise, went to Apple store and they have told me that my phone has a co...

Anonymous by Not applicable
  • 14527 Views
  • 32 replies
  • 0 kudos

Resolved! iPhone 4s shutting down with battery life left

Can anyone help me? Twice this week my phone has shut down completely with more than 20% battery life still left. The phone won't start back up again until it's connected with the charger and then it turns straight on with no problems. Any ideas?

Anonymous by Not applicable
  • 5503 Views
  • 1 replies
  • 0 kudos

Resolved! getting messages from vodafone

Hi, I recently joined O2 and am loving the service, except from one problem, i keep getting anoying texts from vodafone asking me to renew my blackberry service from my old phone, this is due to me having transferred my number.How do i get the annoyi...

Anonymous by Not applicable
  • 3256 Views
  • 5 replies
  • 0 kudos