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Anybody else seeing vvm issues iOS 11

adamtemp64
Level 66: Unequalled
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Registered:

Vvm was working iOS 11 beta carrier file 29.0

just had carrier file 29.1 ota and now got vvm issues tried all the usual fixes has o2 messed up 29.1 ? 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Chris_K
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Registered:

Hey all,

Thanks for raising this to us last night and this morning. We're currently investigating the cause of this, but in the meantime what we have seen to work is sending a message saying "STATE" to 9011. This will reset the mailbox, but won't delete any of your messages.

If that doesn't work for you, please let us know.


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Message 14 of 26
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Anonymous
Not applicable

Hi

 

just upgraded my iPhone 7 to iOS 11 and have lost visual voicemail.  Any known fixes?

 

thanks

 

josh

Message 2 of 26
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adamtemp64
Level 66: Unequalled
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Registered:

@Anonymous Looks like there maybe a carrier file issue I have tried all fixes none work have tweeted o2 and now will tag @Chris_K to see if there will be a fix 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 26
14,620 Views

Anonymous
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Thanks. Appreciate it.
Message 4 of 26
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Anonymous
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Hi. Mine is back. Switch off Wi-fi then restart phone and it came back.
Message 5 of 26
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adamtemp64
Level 66: Unequalled
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Registered:

Well after the 5th attempt airplane mode on for more than 30 seconds vvm has sprung back into life.

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 26
14,592 Views

Anonymous
Not applicable
Mine has stopped working too, tried to reset network settings, rebooted the phone, airplane mode, turned vm off and on, left a vm - nothing has worked so far, very frustrating
Message 7 of 26
14,520 Views

Anonymous
Not applicable
I am loosing my marbles with this,
VVM not working
Voicemail notices aren’t coming up
All since iOS 11 update
Message 8 of 26
14,371 Views

Anonymous
Not applicable
same issues
iphone7 plus
ios11 - 29.1 update
Message 9 of 26
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Anonymous
Not applicable

I have the same issue on an iPhone 6s. 

Message 10 of 26
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