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Level 1: Joiner
Posts: 1
Registered: ‎01-08-2020
Accepted Solution

4g abroad

My 4g is not working in Tenerife
Posts: 99,311
Topics: 765
Registered: ‎14-01-2013

Re: 4g abroad


Try manually searching for another network. Failing that, just use 3G. Mine worked well on 3G when in Spain.

*The Game Is On*

Posts: 115,865
Topics: 571
Solutions: 15,926
Registered: ‎04-04-2012

Re: 4g abroad


Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 1,549
Registered: ‎07-05-2020

Re: 4g abroad

Hey @RachelandDavid just checking on you - did this solve the problem?

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