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4g abroad

RachelandDavid
Level 1: Joiner
  • 2 Posts
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My 4g is not working in Tenerife
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Cleoriff
Level 94: Supreme
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@RachelandDavid 

Try manually searching for another network. Failing that, just use 3G. Mine worked well on 3G when in Spain.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 127418 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@RachelandDavid 

Try manually searching for another network. Failing that, just use 3G. Mine worked well on 3G when in Spain.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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MI5
Level 94: Supreme
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@RachelandDavid 

Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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LukasB
Former Staff
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Hey @RachelandDavid just checking on you - did this solve the problem?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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