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3G not working!!

Anonymous
Not applicable
The 3G icon is in the top left corner but doesn't work!! I get the message u are not subscribed to a cellular data service..
Message 1 of 11
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Anonymous
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Ah that sounds like the problem does it say 1gb uk data for Iphone if not you need to give customer services a call on 202 to switch it for you

View solution in original post

Message 4 of 11
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Anonymous
Not applicable

Have you recently taken out the contract or changed a bolt on as you need an Iphone specific data bolt on and it sounds like you haven't got one

Message 2 of 11
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Anonymous
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I've taken out a new contract!! Simplicity unlimited 12 month.. On my account is says that my 1gb uk data bolt on us active!
Message 3 of 11
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Anonymous
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Ah that sounds like the problem does it say 1gb uk data for Iphone if not you need to give customer services a call on 202 to switch it for you

Message 4 of 11
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MI5
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Registered:
or change your apn to mobile.o2.co.uk
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 11
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Anonymous
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No doesn't say for iPhone! Ok thanks alot I will give them a ring tomorrow cheers!
Message 6 of 11
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Anonymous
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You still need an Iphone data bolt on for visual voicemail and call merging

Message 7 of 11
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Anonymous
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@Anonymous wrote:
No doesn't say for iPhone! Ok thanks alot I will give them a ring tomorrow cheers!

No problem they seem to make that mistake quite often lately assuming you told them it was an Iphone wink

Message 8 of 11
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:

You still need an Iphone data bolt on for visual voicemail and call merging


Yes, but it would get data working for now until CS switched it over....,.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 11
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jonsie
Level 94: Supreme
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Registered:

@MI5 wrote:

@Anonymous wrote:

You still need an Iphone data bolt on for visual voicemail and call merging


Yes, but it would get data working for now until CS switched it over....,.


Yes it would as the bolt on swap could take 24 hours to be active.

Message 10 of 11
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