3G not working!!

[Anonymous]

The 3G icon is in the top left corner but doesn't work!! I get the message u are not subscribed to a cellular data service..

[Anonymous]

Have you recently taken out the contract or changed a bolt on as you need an Iphone specific data bolt on and it sounds like you haven't got one

[Anonymous]

I've taken out a new contract!! Simplicity unlimited 12 month.. On my account is says that my 1gb uk data bolt on us active!

[Anonymous · Accepted solution]

Ah that sounds like the problem does it say 1gb uk data for Iphone if not you need to give customer services a call on 202 to switch it for you

[MI5]

or change your apn to mobile.o2.co.uk

[Anonymous]

No doesn't say for iPhone! Ok thanks alot I will give them a ring tomorrow cheers!

[Anonymous]

You still need an Iphone data bolt on for visual voicemail and call merging

[Anonymous]

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@Anonymous wrote:
No doesn't say for iPhone! Ok thanks alot I will give them a ring tomorrow cheers!

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No problem they seem to make that mistake quite often lately assuming you told them it was an Iphone

[MI5]

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@Anonymous wrote:

You still need an Iphone data bolt on for visual voicemail and call merging

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Yes, but it would get data working for now until CS switched it over....,.

[jonsie]

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@MI5 wrote:

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@Anonymous wrote:

You still need an Iphone data bolt on for visual voicemail and call merging

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Yes, but it would get data working for now until CS switched it over....,.

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Yes it would as the bolt on swap could take 24 hours to be active.