Solved: 3G and data connection

Anonymous · ‎28-01-2013

Living in the Edinburgh area having problems with data connection with my iphone both data and 3G never seen 3G sign on my phone Everything is switched on When I access internet works very slow cannot access app store unless on wifi Tried switching off all sevices and resetting no help and switching phone off New to iphone seems great for calls but no data connection

MI5 · ‎28-01-2013

It's an app that will allow you to make calls over wifi regardless of phone signal. So as long as you are connected to wifi you can make and receive calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎28-01-2013

Have you got 3G enabled and what tariff / apn have you got set?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-01-2013

Have you tried turning 3G on & off, airplane mode on & off, you may not be in a good area for 3G or maybe people are hogging it, check the O2 coverage checker for 3G in your area

Anonymous · ‎28-01-2013

Got 3G set what do u mean by tarrif /apn have 1 gig of data works fine wireless

Anonymous · ‎28-01-2013

If it is The Works for iPhone your APN should be set to idata.o2.co.uk

If it is just The Works, your APN should be mobile.co.uk

Check which bolton it is on MYO2?

adamtemp64 · ‎28-01-2013

Are you on the iphone data bolton? Pay monthly or Pay as you go

Apn idata.o2.co.uk (iphone tariff)

Apn mobile.o2.co.uk (non iphone tariff)

Apn payandgo.o2.co.uk (payg iphone)

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎28-01-2013

Just been checking on the area coverage just have 2g coverage both here and at my work a bit poor really okay 4 calls and text but not much else

MI5 · ‎28-01-2013

You will be able to benefit from TuGo when it gets eventually released.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-01-2013

What's TuGo?

adamtemp64 · ‎28-01-2013

An o2 app that will allow calls via home / free wifi

Just search the forum tu go and there are a few threads about it

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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