Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Hello, I'm trying to set up my Apple Watch (purchased directly through Apple) on the Watch app on my iPhone. Under "Finish Setting Up Your Apple Watch" > "Mobile Service Setup", I am trying to link my Apple Watch to my existing Airtime plan with O2. ...
I have recently ordered an upgrade to be delivered to the store but have changed my mind on the colour. When I go to the store to collect it, can I ask if they have the colour I want in store and swap it there and then?
Is it possible to add an Apple Watch for my child on O2? I am with o2 and have an iPhone of my own and my own Apple Watch is linked to that. I am trying to work out if I can get a cellular watch with o2 with its own number for my daughter to use with...
Hope somebody out there has a bit more knowledge than O2 and Apple…..I have 3 iPhones 16 pro max running iOS 18.4, all bought at the same time, all set up identically, when travelling to EU from U.K. 2 of the phones work fine, the other says calls fr...
Hi, if I buy a watch from eBay (other sites are available), how would I go about using it as cellular with my o2 airtime? As far as I can see you can only get airtime if you buy an Apple Watch at the same time.
I have original proof of purchase and the phone is nothing related to O2, I have been using this for 6 months with SIM free plan with a year contract in O2, Suddenly on Monday SIM 1 Not allowed error came, I thought it's some mast problem but did not...
Is anyone else having issues with calls on their iPhones? Calls just going silent particularly when on the phone and someone else tries to contact you and it’s sat there as a “call waiting” the call you’re currently on just goes silent and then I ass...
Hi, Our family is all Apple devices users. We are also all on O2. The 'find my phone' feature works perfectly on my and my wife's phone, but works only on WiFi for my daughter. Its does not pick up her location when she is not on WiFi. We ran a diagn...
Hello I recently lost my device so I called up o2 to get a sim replacement however the advisor on the phone mistakenly also applied a bar on my device. I found the phone after a couple of days so I called up and asked them to remove it. It’s been 5 d...
Really struggling to get help via customer services on my new Apple Watch. Showing connected to o2 but no 4g connection or bars. Can’t seem to explain the issue well enough for someone to be able to help me. any suggestions?
