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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Apple Watch ultra Orders

Hi all, does anyone have issues with their Apple Watch ultra orders? I ordered mine on the 17th September (trail loop) and all I can see is awaiting stock. I rang O2 on an update and they suggested cancelling my contract and getting a strap that’s av...

VJ27 by Level 1: Joiner
  • 3182 Views
  • 13 replies
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Resolved! Return of iPhone 14

Hi I returned my new iphone14 on 24/10/22 TRACKING REFERENCE:[Personal details removed] I have not received my refund kind regards Dale Hook

Dale4 by Level 1: Joiner
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Apple Watch ultra - Code 14

Hello I’ve purchased an Apple Watch ultra from O2 on Thursday (22nd) and I can see the data plan in MyO2, but I get this error when opening the data plan settings in the watch app on my phone:Oops, something went wrong. Try again and if the problem c...

huwp by Level 1: Joiner
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  • 9 replies
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Resolved! Sim only in old phone

I upgraded my phone yesterday and bought a sim only for my daughter - everything has transferred over from my old phone to the new but when my phone rings so does hers? Even tho she has her own new number now.. How can we rectify this?

HelenO by Level 1: Joiner
  • 434 Views
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O2 customer services say I’m a liar!

I joined virgin media on the ultimate volt bundle which is advertised as coming with an o2 sim with unlimited data. My unlimited data has dropped to 250gb. I called o2 only for the agent to deny it should be unlimited data despite me seeing it on the...

Anonymous by Not applicable
  • 2701 Views
  • 28 replies
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not working

i was trying to order i phone 14 pro through contract but i cant buy it saying that come after sometime.....

aslam1 by Level 1: Joiner
  • 346 Views
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Unable to set up Mobile Data on Apple Watch

I have just bought an Apple Watch and I need to set up the mobile data but after 3 conversations with O2 I’ve been unable to get it sorted.When I go to the Watch app and select mobile data, the option to set it up is grey/blacked out. It’s says my ac...

O2/DPD have lost or stolen my phone!

I sent my 13 pro max off to repair the screen last Wednesday. I never received tracking info off DPD and didn’t get any communication from o2 at all, so called up on Tuesday to be told I would have an update on Thursday. so I rang this morning to be ...

JoJoJo by Level 1: Joiner
  • 839 Views
  • 3 replies
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Resolved! Moving existing Airtime plan

Hi Guys,I would kindly ask you for your help for moving my existing Airtime plan to my new Apple Watch.Calling at 202 is not helpful at all. One agent gave me instructions and then told that she is going to call me in 10 min (never happened), another...

Attila- by Level 1: Joiner
  • 601 Views
  • 1 replies
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Resolved! Moving provider/changing numbers with Apple watch

I've recently joined O2 on a SIM only plan for my wife and I'll be looking to port over her number from EE after her birthday. I'm getting her an Apple watch to go with it but when I try to order it, i have to join it to the temporary number assigned...