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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 8986 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381496 Views
  • 4 replies
  • 0 kudos

Apple watch esim activation

I would like to know how long it takes to activate my apple watch.thanks

Somaya by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! i am not getting texts

I joined O2 and  I kept my old number.now I am unable to receive texts 

AM11 by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Random notification on iPhone - Activate esim for T Mobile

hi there, I’ve had this notification in settings come up a few times since yesterday and I’ve no idea what it means? or what I should do about it. please see below image. obviously I’m from the U.K. so don’t use T-Mobile and don’t know if someone is ...

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Apple Watch data plan not activating O2 customer service not helping

18 days!!!!! Been trying to get a data plan activated on my Apple Watch, stuck in the system. Customer services have been appalling and the scripted response please wait 48 hours. Apple Watch purchased from apple store so they won't help attach it to...

Resolved! Data top up

Hi, I can't seem to add top up Data this month. I've been able to do it previously, and I wonder if it's linked to the fact I'm upgrading my monthly subscription tariff from next month (to give me more data). Either way, I need to add some top up dat...

Intermittently not receiving calls / texts

Hi, hope someone can help. I have been with O2 for years, so this isn't a sim swap issue. I changed from an iPhone 6S to an XR at the start of the year and have been having intermittent problems of not getting calls and texts when the phone is at res...

Melchett by Level 1: Joiner
  • 4298 Views
  • 13 replies
  • 0 kudos

ESim visual voicemail

Im going round and round in circles with this grrrrr I currently have 2 lines on my iPhone:Business - vodafone with normal simPersonal - O2 esim Is there anyway to have both accounts with visual voicemail. O2 have been totally unhelpful everytime I h...

Apple watch contract

Im looking for a apple watch and ive looked at other places but im wanting to do a contract and pay it off each month instead of fully, but to get from 02 or other companies i need to have a sim with them ect.. if i was to order both a sim and a appl...

Apple Watch Data Plan Error 106

Hi, I have an Apple Watch data plan on my number, it stopped working when my number was ported in from Tesco mobile, when trying to re add the plan in the Watch app it just gives error 106, I have been on the phone for days to customer service who ha...