Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9843 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384424 Views
  • 4 replies
  • 0 kudos

iPhone 13 WiFi Calling Issue

Afternoon all,Wondered if anyone had an advice on how to get WiFi calling working on an iPhone 13 Mini?When I try to enable it I get a pop up that reads "To allow WiFi calling on this account, contact O2".I've reset the network on the handset, tried ...

RichB by Level 1: Joiner
  • 2391 Views
  • 6 replies
  • 0 kudos

Incoming calls show as 'Unknown'

Since moving from Virgin to O2 my incoming calls from my contacts are showing as 'Unknown'. The sim is still the original from Virgin. Is there a fix for this problem please??? John

John_F by Level 1: Joiner
  • 20234 Views
  • 38 replies
  • 0 kudos

Resolved! How much is it to use an Apple Watch?

HiI have a Pay Monthly O2 with 60GB for £15 and a VOLT client using an iPhone 12. I’ve bought an Apple Watch SE (GPS +Cellular). Do I need to pay any extra cost to use the new Apple Watch? many thanks

soso75 by Level 1: Joiner
  • 11259 Views
  • 5 replies
  • 0 kudos

Resolved! Tariff upgrade confusion

I was just about to upgrade my Sim only tariff when I noticed the prices quoted to me when I log in are significantly higher than when i look at the tariffs on their website. I was looking at the 25GB data, unlimited text and voice which is listed as...

Kricho by Level 1: Joiner
  • 1470 Views
  • 4 replies
  • 0 kudos

SMS not delivered

SMS showing as not delivered but recipient receiving it. Can anyone help?

Caz2905 by Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

Mobile data update required

Does anyone know how I fix this iPhone says I need a mobile data update for it to be required and I can’t get access to any service so I can’t make any calls or text and no one can call or text me I tried speaking to o2 customer services multiple tim...

Activating for 2 Days.

Not sure if linking phone and watch is actually a thing Been to O2 shop no joy there. They say if I had purchased the items in store they could have done it. Kept saying about a seperate number, which I dont want. Looking to use watch with my existin...

Colin1231 by Level 1: Joiner
  • 1803 Views
  • 11 replies
  • 0 kudos

changing number

anyone know how to change my number on my o2 app?

Ruby2 by Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

I'm moving from an Iphone 7 to an Iphone 14 Pro Max, which doesn't support the physical cards, only esims. The problem is that my 7 doesn't have IOS 16 which is required for esim transfers. What should I do?

AJ8 by Level 1: Joiner
  • 880 Views
  • 2 replies
  • 0 kudos