Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3285 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 339010 Views
  • 4 replies
  • 0 kudos

Resolved! texts not sending, and have tried previous advice on forum

I have an iPhone 12 mini, and have recently moved from Vodafone to o2. All of my texts say that they are not sending, but some of them are reaching their destination, but only to one person so far. I don't know what provider they are with. I know tha...

RosyT by Level 2: Apprentice
  • 9985 Views
  • 14 replies
  • 0 kudos

Apple Ultra will not load data plan and shows no SIM

Despite several calls to the O2 help desk I am still unable to resolve the issue of no data plan showing on my watch. Others appear to be having the same problem. O2 seems to recognise there is a problem affecting some people.Please lets have some up...

NAGL by Level 1: Joiner
  • 971 Views
  • 4 replies
  • 1 kudos

Resolved! Apple Watch

My sister has a separate account on o2 to me and was thinking of getting me a watch on her account. Due my bad credit rating, they want a £265 deposit off me (even though I’ve been in contract with them for 3-4 years but it’s ok) so she’s going to ge...

Resolved! Recently joined

Ive recently joined O2 and have kept my number from EE. I have an iPhone 11. The transfer has happened as text messages have come through but in Settings, and Apple ID, and Device Info, it still has the temporary O2 number. Why is this? Thanks for an...

flash66 by Level 1: Joiner
  • 713 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch ultra

So my partner got me an Apple Watch ultra for Christmas linked it to our o2 account and everything was good all of a sudden the last week it has said o2 not available so I spoke to Apple who told me to remove the plan and re-add which I have done and...

1B4E9368-0616-4BD7-8020-B683231BF47B.jpeg
Razor1979 by Level 1: Joiner
  • 823 Views
  • 3 replies
  • 0 kudos

esim help/reset

Im hoping someone can help me. I had a data plan which was working intermittently on my apple watch, i was told to remove this by an o2 advisor on Saturday who said i had to go to the store to purchase an esim pack. The store have advised me this is ...

pedrot by Level 1: Joiner
  • 991 Views
  • 5 replies
  • 0 kudos

Iwatch not connecting to Cellular

Cellular hasnt been working on Iwatch Ultra since Saturday 14th January!? Anyone else had this issue & managed to resolve it? Kind Regards

overy87 by Level 1: Joiner
  • 533 Views
  • 2 replies
  • 0 kudos

Resolved! Returned Watch

Hi I returned my Apple Watch to the o2 store. (Within the 14 days of “change your mind”) it’s still showing on my account. Does anyone know when this will be removed?

Tracey9 by Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Recent Usage Information no longer available online

Unless you make charges which are outside your contract terms, you can no longer see the Recent usage which is totally wrong. I rely on nbeing able to long in check the number of calls and time spent on each to a particular lcient in order that I can...

Kiwiaccent by Level 1: Joiner
  • 8303 Views
  • 35 replies
  • 0 kudos