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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 412204 Views
  • 4 replies
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Activating for 2 Days.

Not sure if linking phone and watch is actually a thing Been to O2 shop no joy there. They say if I had purchased the items in store they could have done it. Kept saying about a seperate number, which I dont want. Looking to use watch with my existin...

Colin1231 by Level 1: Joiner
  • 2029 Views
  • 11 replies
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changing number

anyone know how to change my number on my o2 app?

Ruby2 by Level 1: Joiner
  • 616 Views
  • 2 replies
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Resolved! Esim

I'm moving from an Iphone 7 to an Iphone 14 Pro Max, which doesn't support the physical cards, only esims. The problem is that my 7 doesn't have IOS 16 which is required for esim transfers. What should I do?

AJ8 by Level 1: Joiner
  • 943 Views
  • 2 replies
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Resolved! Mobile data no connection on Apple Watch

My o2 mobile data plan on my apple watch series 7 is active but continually shows "no connection" Switching watch off and on again resolves the problem but it recurs within a few hours. Any suggestions?

Suzy10 by Level 1: Joiner
  • 963 Views
  • 2 replies
  • 0 kudos

iPhone Network Not Available > Phone not allowed

Hello, I’m a new customer, I got a phone and a SIM card delivered yesterday. I tried to set the phone up last night & inserted the SIM card. I’m not getting any network connection. I put the o2 sim in my old phone and that connects to the o2 network....

Mattl95 by Level 1: Joiner
  • 5942 Views
  • 12 replies
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Resolved! iPhone Mobile Data Off, still insured £10 of Roaming Charges????

HelloSenario - in the Airport (Uk side) went into settings and turned mobile data to off. Assuming that no cellular data would be there for used. Did not change this setting until I returned to the uk. It was Outside of the EU (Turkey) hence switchin...

Resolved! Apple Watch data not working

@O2Sarah- hi Sarah I need the Esim on my Apple Watch ultra resetting. As the mobile data is not working.

Resolved! Apple Watch not showing o2 data plan to set up cellular

Hi, I assumed my o2 watch cellular was working since I got the watch last month but I was wrong it was actually just working off my phones data. When I tried to set up cellular I said “02 plan not in use” on the Apple Watch. I spoke to o2 service peo...

Adders89 by Level 2: Apprentice
  • 4586 Views
  • 12 replies
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Apple watch mobile data stuck in activating

Hello,I got an apple watch se 2nd gen on Tuesday directly from apple and paired it with my phone and O2 account. I chose the only airtime plan option available for me, that was a £5 monthly plan and every since the mobile data is stuck in O2 activati...

pristmarks by Level 1: Joiner
  • 5537 Views
  • 15 replies
  • 1 kudos