on 16-09-2016 13:31
on 16-09-2016 13:31
on 19-09-2016 09:42
"We have been in touch with our customers affected".... erm are you sure about that. This suggests I am not affected and I have had my iP7 since Friday and this is just a bad dream!
on 19-09-2016 09:43
on 19-09-2016 09:43
on 19-09-2016 09:47
Very true. At least I know it's en route...somewhere lol
on 19-09-2016 09:56
on 19-09-2016 10:36
I'm delivery 49 and the driver is on delivery 7. He's approx 2hrs away. It should be arriving between 12 & 1 😁
on 19-09-2016 11:05
on 19-09-2016 11:05
Jealous! Still heard absolutely nothing since 9am-ish on Sept 9th!
on 19-09-2016 11:11
Been assured by the live chat bod (bot?) that those who have not had a text will be contacted by Tuesday at the latest and also that my order as been "prioritised" whatever the hell that means
on 19-09-2016 11:27
on 19-09-2016 11:27
@Anonymous wrote:
Been assured by the live chat bod (bot?) that those who have not had a text will be contacted by Tuesday at the latest and also that my order as been "prioritised" whatever the hell that means
Probably nothing lol, one of the many different scripted responses.
on 19-09-2016 11:29
on 19-09-2016 11:29
Hi @Robsa, welcome back! I have this update currently for you and your situation.
So long as you have email or text acknowledgement from us regarding your order, keep an eye on your ‘My O2’ which should update with your order details soon. If you’ve not had any confirmations or you’ve been waiting for a long time with no order details showing on My O2, please get in touch so we can look into your particular order > http://www.o2.co.uk/contactus
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on 19-09-2016 11:36
@Toby I spoke to live chat the other day and got the below: