Solved: set up email - Page 3

Anonymous · ‎28-07-2017

Suddenly my mobile has stopped connecting to my email account and it won't reset to connect. Keeps sayng unable to connect to server. I am with Sky for my email account which comes via Yahoo. Is anyone having the same problem? Can you advise me what to do? Not just my phone as others are reporting the same problem. Seems to have started in the evening on 25th July? The how to guides don't seem to cover this help either!

MI5 · ‎04-10-2017

BT email is best accessed from the Yahoo mail app usually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎04-10-2017

@MI5 wrote:
BT email is best accessed from the Yahoo mail app usually.

I have Yahoo as backup on my PC (to access emails) but never bothered with it on my phone as it's usually quickly 'fixable'...

Veritas Numquam Perit

Anonymous · ‎05-10-2017

I might go through the Yahoo mail app in future. Thanks @Anonymous

Anonymous · ‎05-10-2017

Sorry thanks @MI5

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