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s4 mini

Anonymous
Not applicable
Since I've had my device I've been unable to remove the voice mail icon at the top of the screen. It told me to add a number so I used my own mob number now I just get busy tone when I click on it and icon is still in top left of screen anybody help me please.
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Anonymous
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Thanks all now sorted had to listen to voicemail notification settings press message alert notification again and it cleared itself cheers everyone.

View solution in original post

Message 7 of 7
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Anonymous
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Hi

 

Is the voicemail number 901 or your number? If your number, change it to 901.

Dial 901 and set up voice mail if not already set up, listen to any messages left and that should get rid of the icon.

Let us know how you get on.

Message 2 of 7
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Toby
Former Staff
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Registered:
Let us know how you get on spoons.

How are you finding the S4 mini? I've not had a chance to give it a go yet.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 3 of 7
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Anonymous
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Hi,

 

  Thanks for the advice unfortunately icon still showing. The recording says i have no saved messages therfore nothing to delete icon. Suppose i can live with it thanks again.

Message 4 of 7
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Anonymous
Not applicable
try calling it again and listening all the way through the call. once it's ended give it a couple of minutes and fingers crossed it should reset itself.

Alternatively you can try calling yourself from your mobile and leave yourself a message. Then dial 901 and listen to it and hopefully that will force it to reset.
Message 5 of 7
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MI5
Level 94: Supreme
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Registered:
Usually dialing 1760 to turn off voicemail, then 1750 to turn it back on will clear any latent notifications.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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Anonymous
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Thanks all now sorted had to listen to voicemail notification settings press message alert notification again and it cleared itself cheers everyone.
Message 7 of 7
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