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s3 has frozen

Anonymous
Not applicable

my s3 has frozen on samsung screen.  I cant turn it off or charge it.  I have pressed the up volume, power and home key.  The android man appears then falls over with a hazard sign (triangle with ! in it).  It then gives me options clear cache, factory setting etc but has alot of writing saying files not available.  I have tried to attach to kies but will not allow connection of phone  Any ideas please.

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jonsie
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Anonymous
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The other 389 are yours @jonsie ?
Message 12 of 20
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jonsie
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Maybe half a dozen LOL

I gave up and posted the phone off to @MI5, my son will be ever grateful Hero

Message 13 of 20
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MI5
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It's just one of a number of small services on offer wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 20
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jonsie
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@MI5 wrote:
It's just one of a number of small services on offer wink

And such reasonable prices.....LOL

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Cleoriff
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@MI5 wrote:
It's just one of a number of small services on offer wink

Yeah yeah yeah.....:smileytongue: List the other 'small services on offer'... then Bouncy

Veritas Numquam Perit

Girl in a jacket
Message 16 of 20
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MI5
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Don't tell them that jonsie or I'll never be able to retire to France wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 20
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jonsie
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perksie
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Island in the Sun 1957, surely it can't be that long ago??? Smiley Surprised

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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