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s20 ultra

jon53
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Hi got new s20 ultra today but it wont make or receive calls or texts but s9 is fine

any advice please

Jon

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MI5
Level 94: Supreme
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@jon53 

You need to use your old SIM or do a SIM swap from your old SIM to activate the new 5g one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@jon53 

You need to use your old SIM or do a SIM swap from your old SIM to activate the new 5g one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jon53
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Thank you up and running 

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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
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You're welcome 😊
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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