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new sim not working or phone blocked

Anonymous
Not applicable

hi there,

i had my phone stolen last night and got a new sim today and put it in my previous phone but i cant send or receive calls texts etc...please advise

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MI5
Level 94: Supreme
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Registered:
O2 will have put a block on your account. You need to contact CS to get it lifted.
See contact us at the bottom of the page.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151720 Posts
  • 649 Topics
  • 28841 Solutions
Registered:
O2 will have put a block on your account. You need to contact CS to get it lifted.
See contact us at the bottom of the page.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
2,627 Views