new online phone purchase

[Anonymous]

Hello, within the last 30 minutes I purchased a new phone online, the completion page stated an email has been sent conforming the order details, but I have not received an email so far. Should I read anything into this or am I being too efficient?

[MI5]

Check your spam too but they do usually come through immediately.
You can always call CS to check the order status too http://www.o2.co.uk/contactus

[Anonymous]

I have ordered a phone today too, but I never got an email confirming either.

I did however get an email about making an account and another about services etc. 

The website shows ive paid / ordered but it says an email will only be sent when it’s ready to be picked up..

Not sure if this info is any good to you!

[Cleoriff]

@Anonymousyes you usually get an email when its been dispatched by courier or en route to the shop...

[MI5]

When ordering online you should immediately receive your order confirmation and contractual agreements by email.
Following your acceptance of the T&C's you will then get a further email confirming the delivery of your order once the device has been dispatched.

[Martin-O2]

Hey @Anonymous has your confirmation email arrived yet?