Solved: incoming calls

Anonymous · ‎17-05-2013

I cannot recieve incoming calls, when my girlfriend rings me it says the person you are ringing is unable to take your call, and goes straight to anwser phone. This has only happened in the last few days.

Also i cannot get internet connection outside of my house ( use wifi in house)

can anyone help me with these issues

thanks

Anonymous · ‎17-05-2013

Regarding internet access, Text active to 2020 and save the settings O2 send you.

Regarding the voicemail check in your settings that you are not diverting all calls to voicemail.

View solution in original post

Anonymous · ‎17-05-2013

Regarding internet access, Text active to 2020 and save the settings O2 send you.

Regarding the voicemail check in your settings that you are not diverting all calls to voicemail.

MI5 · ‎17-05-2013

Are you getting any calls or just not from your GF? I'm guessing non at all which will be linked to no signal when outside of your wifi range which would indicate either the phone is blocked or your sim has failed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-05-2013

P.s Welcome to the forum!

jonsie · ‎18-05-2013

Try cleaning the simcard and check for issues in your area O2 Service Status

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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