This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

iPhone Contract but moved to Android - Voicemail Icon!

Go to solution
Anonymous
Not applicable

on ‎23-05-2013 12:28

on ‎23-05-2013 12:28

Hi, I had the iPhone 5 on contract but have switched to the HTC One.

 

I have switched my sim across and everything works fine except the phone constantly has the voicemail indicator, there are no messages either new or saved.

 

Im wondering if this is an issue to having an iPhone sim caused by visual voicemail, anyone else had this problem and know how to solve it?

Message 1 of 3
2,065 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
version7point0
Level 33: Firestarter
In response to MI5
  • 648 Posts
  • 13 Topics
  • 181 Solutions
Registered:

on ‎24-05-2013 07:09

on ‎24-05-2013 07:09

Having an iPhone data bolt-on should not really cause any issues, I deliberately keep mine on just in case I need to test an iPhone.

 

As MI5 advised you can turn your voicemail off then on, but in addition sometimes not having the right voicemail number stored in your phone can be the issue.

 

Just go to call > options (the 3 dots) > settings > Voicemail settings >Voicemail number and the correct number should be "901".

 

Hope you get it sorted.

View solution in original post

Message 3 of 3
2,037 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 152144 Posts
  • 651 Topics
  • 28990 Solutions
Registered:

on ‎23-05-2013 12:40

on ‎23-05-2013 12:40

Did you alos change the data package from iData to standard data? Usually turning voicemail off and back on again will clear any conflicts (dial 1760 off then 1750 to turn back on again).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
2,063 Views
0 Kudos

Go to solution
version7point0
Level 33: Firestarter
In response to MI5
  • 648 Posts
  • 13 Topics
  • 181 Solutions
Registered:

on ‎24-05-2013 07:09

on ‎24-05-2013 07:09

Having an iPhone data bolt-on should not really cause any issues, I deliberately keep mine on just in case I need to test an iPhone.

 

As MI5 advised you can turn your voicemail off then on, but in addition sometimes not having the right voicemail number stored in your phone can be the issue.

 

Just go to call > options (the 3 dots) > settings > Voicemail settings >Voicemail number and the correct number should be "901".

 

Hope you get it sorted.

Message 3 of 3
2,038 Views
0 Kudos
Top Kudoed Authors
View All
Top