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iPhone Contract but moved to Android - Voicemail Icon!

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Anonymous
Not applicable

on ‎23-05-2013 12:28

on ‎23-05-2013 12:28

Hi, I had the iPhone 5 on contract but have switched to the HTC One.

 

I have switched my sim across and everything works fine except the phone constantly has the voicemail indicator, there are no messages either new or saved.

 

Im wondering if this is an issue to having an iPhone sim caused by visual voicemail, anyone else had this problem and know how to solve it?

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version7point0
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on ‎24-05-2013 07:09

on ‎24-05-2013 07:09

Having an iPhone data bolt-on should not really cause any issues, I deliberately keep mine on just in case I need to test an iPhone.

 

As MI5 advised you can turn your voicemail off then on, but in addition sometimes not having the right voicemail number stored in your phone can be the issue.

 

Just go to call > options (the 3 dots) > settings > Voicemail settings >Voicemail number and the correct number should be "901".

 

Hope you get it sorted.

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MI5
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on ‎23-05-2013 12:40

on ‎23-05-2013 12:40

Did you alos change the data package from iData to standard data? Usually turning voicemail off and back on again will clear any conflicts (dial 1760 off then 1750 to turn back on again).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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version7point0
Level 33: Firestarter
In response to MI5
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Registered:

on ‎24-05-2013 07:09

on ‎24-05-2013 07:09

Having an iPhone data bolt-on should not really cause any issues, I deliberately keep mine on just in case I need to test an iPhone.

 

As MI5 advised you can turn your voicemail off then on, but in addition sometimes not having the right voicemail number stored in your phone can be the issue.

 

Just go to call > options (the 3 dots) > settings > Voicemail settings >Voicemail number and the correct number should be "901".

 

Hope you get it sorted.

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