Solved: headphones dont fit

Anonymous · ‎08-12-2013

Hi. My son has a sony xperia m and the headphones that came with the phone in the box dont even fit the phone! What should I do? Doesnt make sense to me.

Anonymous · ‎08-12-2013

I think its best I take it to the shop with the headphones and let them try. There must be something wrong

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MI5 · ‎08-12-2013

All headphones are a standard 3.5mm jack - what is the problem exactly...?

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Anonymous · ‎08-12-2013

The jack doesnt go all way into the headphone slot. Says on screen headset needs to be inserted

MI5 · ‎08-12-2013

You need to push firmly....

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-12-2013

Lol will give it a try again

Anonymous · ‎08-12-2013

Nope def not working. Doesnt fit at all even with a good push

jonsie · ‎08-12-2013

Quick hard thrust works every time lol

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Anonymous · ‎08-12-2013

Not this time. Looks like another trip to the shop

MI5 · ‎08-12-2013

Measure the jack plug on the headphone socket....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-12-2013

Its not too long its too thick lol only goes so far then stops. Other set of headphones is the same

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