getting reception from abroad

[Anonymous]

Hi I'm already in Spain so cannot text to get the international service. How do I get reception from here please? I have wifi OK

[Cleoriff · Accepted solution]

Hi @Anonymous

Not entirely sure what you mean. I am in Spain and when I landed, my phone connected immediately to the local network with no problems. I am on the Movistar network which is the best to use in Spain...

If you need to contact CS from abroad this is the number

From abroad

+44 3448090202

Free†

Or do you mean the O2 Travel Bolt on? Information here in this link...

https://www.o2.co.uk/shop/international/using-phone-in-europe

[jonsie]

Contact customer service either via live chat or phoning the overseas number.

http://www.o2.co.uk/contactus

[MI5]

Go into network settings and manually search for a network. Try different ones that are subsequently displayed on your phone.

[Anonymous]

If your in Spain your manual selections should be Movistar, Vodafone & orange, try one of those & whicheverz strongest in your area, it will connect to that

[Cleoriff]

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@Anonymous wrote:
If your in Spain your manual selections should be Movistar, Vodafone & orange, try one of those & whicheverz strongest in your area, it will connect to that

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Although I do have to say if you are on O2, then the Vodaphone and Orange networks are rubbish (In my experience of trying them all at some point whilst in Spain) They do not stay connected.The best of them all is Movistar....

[Anonymous]

I agree, whenever I visited the Spanish continent I'd only get Movistar & orange, it'd get orange but then a couple minutes later, Movistar would connect & get a brilliant signal

[Anonymous]

Hi @Anonymous I hope you are enjoying Spain. How are you getting on with this issue? Have you tried any of the advice above?