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Anonymous
Not applicable

I cannot log in as message tells me server password hhas changed. Help!

Message 1 of 13
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Accepted Solutions

MI5
Level 94: Supreme
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Registered:
So delete email account off phone and add it again from new.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 10 of 13
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Cleoriff
Level 94: Supreme
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Hi @Anonymous You need to contact customer services. We can't help with this on the community forum...Sorry https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 13
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jonsie
Level 94: Supreme
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I would check for any suspicious activity on your account too if the password has been changed. 

Message 3 of 13
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MI5
Level 94: Supreme
  • 145040 Posts
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Registered:
What email account are you using?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 13
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Anonymous
Not applicable

Using Samsung S3mini

Message 5 of 13
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MI5
Level 94: Supreme
  • 145040 Posts
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Registered:
And your email account?
Can you still log in online?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 13
2,350 Views

Anonymous
Not applicable

Email account btinternet,

Message 7 of 13
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Anonymous
Not applicable

Can still go online, sorry, thanks

Message 8 of 13
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MI5
Level 94: Supreme
  • 145040 Posts
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Registered:
Are you using the yahoo email app?
Check if you can log in online too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 9 of 13
2,346 Views

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
So delete email account off phone and add it again from new.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 10 of 13
2,346 Views