Solved: Re: email

Anonymous · ‎25-09-2017

I cannot log in as message tells me server password hhas changed. Help!

MI5 · ‎25-09-2017

So delete email account off phone and add it again from new.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎25-09-2017

Hi @Anonymous You need to contact customer services. We can't help with this on the community forum...Sorry https://www.o2.co.uk/contactus

Veritas Numquam Perit

jonsie · ‎25-09-2017

I would check for any suspicious activity on your account too if the password has been changed.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎25-09-2017

What email account are you using?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-09-2017

Using Samsung S3mini

MI5 · ‎25-09-2017

And your email account?
Can you still log in online?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-09-2017

Email account btinternet,

Anonymous · ‎25-09-2017

Can still go online, sorry, thanks

MI5 · ‎25-09-2017

Are you using the yahoo email app?
Check if you can log in online too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎25-09-2017

So delete email account off phone and add it again from new.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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