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Anonymous
Not applicable

I cannot log in as message tells me server password hhas changed. Help!

Message 1 of 13
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MI5
Level 94: Supreme
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So delete email account off phone and add it again from new.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 10 of 13
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Cleoriff
Level 94: Supreme
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Hi @Anonymous You need to contact customer services. We can't help with this on the community forum...Sorry https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 13
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jonsie
Level 94: Supreme
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I would check for any suspicious activity on your account too if the password has been changed. 

Message 3 of 13
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MI5
Level 94: Supreme
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Registered:
What email account are you using?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 13
2,869 Views

Anonymous
Not applicable

Using Samsung S3mini

Message 5 of 13
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MI5
Level 94: Supreme
  • 153645 Posts
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Registered:
And your email account?
Can you still log in online?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 13
2,855 Views

Anonymous
Not applicable

Email account btinternet,

Message 7 of 13
2,855 Views

Anonymous
Not applicable

Can still go online, sorry, thanks

Message 8 of 13
2,852 Views

MI5
Level 94: Supreme
  • 153645 Posts
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  • 29320 Solutions
Registered:
Are you using the yahoo email app?
Check if you can log in online too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 13
2,851 Views

MI5
Level 94: Supreme
  • 153645 Posts
  • 654 Topics
  • 29320 Solutions
Registered:
So delete email account off phone and add it again from new.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
2,851 Views