Solved: data not working

Anonymous · ‎03-08-2016

Hi

My phone was stolen and I got a replacement sim from O2 but when i transfered my Sim my data wont work.

Please help how to fix it

Thanks

MI5 · ‎03-08-2016

Contact cs to have the block lifted from your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-08-2016

Contact cs to have the block lifted from your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎03-08-2016

What sort of phone have you got? You may find the account was blocked which is why the sim isn't working. You need to contact CS to ask for any bar to be lifted if this is the case http://www.o2.co.uk/contactus

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