Pin / Fingerprint not working on Galaxy S7

[Anonymous]

Hi, I hope everyone on here is well.

I upgraded my Galaxy S7 to Android 6.0.1 yesterday and since then my security PIN and fingerprint don't work, meaning I can unlock the phone by swiping the screen.  Does anyone know how I can set this up again as I don't like the idea of my phone being permanently unlocked!

Thanks in advance

[MI5]

Have you tried setting up your fingerprint again?
http://www.tomsguide.com/us/samsung-galaxy-s7-guide,review-3456-7.html

[Anonymous]

I've just tried and I can still swipe the screen to unlock.  I've tried resetting my PIN as well and nothing.

To be honest I don't like the fingerprint unlock as it's never recognised my fingers as they don't cover the whole button.  I prefer the PIN but right now I'd like any security!

[MI5]

Have you changed from swipe at the top of the security settings page?

[Anonymous]

Yes, screen lock type is set to PIN.  So far I've deleted the PIN and fingerprint and reset them both and also tried a password and I can still swipe.  I've also checked that trusted places isn't turned on.

I'm a bit nervous having a permanently unlocked phone!

[MI5 · Accepted solution]

If you don't have any other devices connected via bluetooth that you have set to keep phone unlocked you may have to do a factory reset.
Not normally required for small incremental updates though.

[Anonymous]

It now seems to be working after resetting the phone.  I'm glad it's now secure but I'm now trying to sort out my settings!

[Anonymous]

Thanks for your help @MI5

[MI5]

Glad it's sorted.