Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Samsung S7 Edge Camera Lens

I've had the phone since release and discovered the other day that the glass lens on the camera has cracked, now this mistified me as i've never dropped the phone and have a decent case for it. I've done some research and it seems to be a common prob...

Resolved! MMS charges for text messages on upgrading from Samsung S4 to S6

upgraded my phone in May and have been stung with a large bill of extras at the end of the month for what i've discovered is MMS messaging, where text messages have been converted to MMS without my knowledge. There seems to be some historic online di...

Can't access free wi-fi

I regularly visit Costa Coffee and am a member of their club. They offer free O2 wi-fi in their coffee shops. It's automatic. Except for me and my Samsung A5, it seems! Does anyone else have a problem accessing free wi-fi? Costa can't explain it, jus...

HD streaming YouTube with 4G

Am I being throttled? I have a 20gb allowance and 2bars 4G signal but am unable to stream any more than 480p720 and 1080 buffer every 2 or 3 seconds I'm spending more time buffering than playing. I have done a speed test tonight and I'm getting 7.3 M...

My Galaxy S5 phone updated last week and ever since I cant hear anything when making calls - HELP

Hi my phone updated last week, Im guessing to the newest operating system which from reading other forums on via google seems to be lollipop. Ever since phone calls are not working. I dial the number and it either rings once and then goes silent, wil...

Xperia Z5C poor signal/calls

Hiya,First post on here as I've never had any issues with my O2 phones in 14 years until my last upgrade.Upgraded from Xperia Z1 to Z5C in October and from day 1 have had extremely poor signal and call quality. I no longer have a signal in places whe...

Resolved! Galaxy S5 - Locked out after reset

I factory reset my S5 using the recovery menu to try and fix battery drain issues after upgrading to Marshmallow, however after reset it asked me to enter my Samsung account details due to "Abnormal factory reset" to prove I was the device owner. Aft...

Resolved! How to know if your voicemail sent.. HTC one m8

Hi, Can anyone tell me how I would know if my voicemail sent? I left a voicemail to someone very important and I want to be sure it has gone. Is there any way you can listen to sent voicemails from your phone or have a log? Just to be sure it went as...

Simswap

Have recently finished a contract and have gone to sim only on a 12 month contract.simswap by text worked well , at least switched off my old sim over 24hours later new sim not registering.saw some previous chats on a similar line from 2013 went on t...

Resolved! What data to disable when going abroad

Good afternoon all. I have a Sony Xperia Z2 and I will be going to Greece soon. I will only be using WIFI with TuGo and sending the very occasional text outwith this. I have turned off Data Roaming but there is also an option showing for Mobile Data....

O2

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