Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Kernel panic, followed by regular crashes

Yesterday my Galaxy Note4 (Android v6.0.1) showed a 'kernel panic' error screen followed by the 'downloading do not turn off target' screen which I left for a considerable amount of time before deciding it had frozen. Rebooting was a hit and miss aff...

Resolved! Need help!! Samsung Galaxy S6 won't sync Facebook with Device.

Hi, having a problem with my galaxy S6 it won't let me sync Facebook with my device though I've enabled it to sync it still says sync disabled not sure why any suggestions on what I could try.Thanks

Xperia Z5 Warrenty Rejected Fault

Extereamly peed off. So have the Z5 Compact and the UV filter on the camera has failed (exactly like this : https://community.o2.co.uk/t5/Discussions-Feedback/O2-repairs-diary-aka-not-practicing-what-you-preach/td-p/942424). Sent off for repair, now ...

Resolved! Samsung S7 Edge Camera Lens

I've had the phone since release and discovered the other day that the glass lens on the camera has cracked, now this mistified me as i've never dropped the phone and have a decent case for it. I've done some research and it seems to be a common prob...

Resolved! MMS charges for text messages on upgrading from Samsung S4 to S6

upgraded my phone in May and have been stung with a large bill of extras at the end of the month for what i've discovered is MMS messaging, where text messages have been converted to MMS without my knowledge. There seems to be some historic online di...

Can't access free wi-fi

I regularly visit Costa Coffee and am a member of their club. They offer free O2 wi-fi in their coffee shops. It's automatic. Except for me and my Samsung A5, it seems! Does anyone else have a problem accessing free wi-fi? Costa can't explain it, jus...

HD streaming YouTube with 4G

Am I being throttled? I have a 20gb allowance and 2bars 4G signal but am unable to stream any more than 480p720 and 1080 buffer every 2 or 3 seconds I'm spending more time buffering than playing. I have done a speed test tonight and I'm getting 7.3 M...

My Galaxy S5 phone updated last week and ever since I cant hear anything when making calls - HELP

Hi my phone updated last week, Im guessing to the newest operating system which from reading other forums on via google seems to be lollipop. Ever since phone calls are not working. I dial the number and it either rings once and then goes silent, wil...

Xperia Z5C poor signal/calls

Hiya,First post on here as I've never had any issues with my O2 phones in 14 years until my last upgrade.Upgraded from Xperia Z1 to Z5C in October and from day 1 have had extremely poor signal and call quality. I no longer have a signal in places whe...

Resolved! Galaxy S5 - Locked out after reset

I factory reset my S5 using the recovery menu to try and fix battery drain issues after upgrading to Marshmallow, however after reset it asked me to enter my Samsung account details due to "Abnormal factory reset" to prove I was the device owner. Aft...

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