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could all Xperia owners please do the following. *URGENT*

viridis
Level 56: Guvnor
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Hi, can you please go to android play store and disable auto updates.
Also can you go into Xperia update centre and turn OFF automatic updates.
And do not update the system app "backup and restore"
Will post back soon, still finding out details but it is very urgent that
ALL XPERIA OWNERS DO THE ABOVE ASAP.!!!
Message 1 of 34
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Bambino
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A very valuable heads up and warning @viridis

 

Well done. Thanks!

I DO NOT WORK FOR O2



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Message 11 of 34
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Toby
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Thanks for highlighting this viridis!

I'll also feed this back to my colleagues in O2.

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• Want to have a chat? Drop me a direct message.

Message 12 of 34
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Fran_P
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I think I'm too late Sad

 

Screenshots: http://imgur.com/a/CEZUo

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MI5
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@Fran_P wrote:

I think I'm too late Sad

 

Screenshots: http://imgur.com/a/CEZUo


There is no certainty that the app is capable of doing anything at all at the moment so I would just ensure that you don't run any backups for now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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Agreed at the moment it's just the stock app that has now been overwritten with ownership. If you disable the automatic updates, then "if" the app is updated to something more sinister that might harvest info it won't update to it on your phone.
But as MI5 said, don't run any backups or updates at the moment.
Message 15 of 34
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viridis
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You can also force stop it and disable it for now for peace of mind.
Once sorted you can enable it again.
Message 16 of 34
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jonsie
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Thanks for the vital info. Lady friend's  phone sorted and message sent to friend😉

Message 17 of 34
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Anonymous
Not applicable

Looks like I was too late myself

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jonsie
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Message 19 of 34
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viridis
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Just force stop and disable, will all be sorted soon.
Message 20 of 34
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