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Anonymous
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constant downloading

Hi All,

Can someone stop me from going mad?? How do i stop my new Sony Z5 from constantly downloading once i switch it on, update update update!!!

Thanks

Rob

Posts: 109,145
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: constant downloading

What is updating?
If it's apps, they will always update in the background and you can set it to update on wifi only within the play store settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,388
Topics: 83
Registered: ‎14-01-2014

Re: constant downloading

It's restoring apps from Google play that are linked to your account.
To stop it, go in Google play and then my apps and click stop.

Your phone will do about 4 firmware updates too, up to you if you install them



Posts: 109,145
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: constant downloading

It would be a good idea to just leave it on charge and with wifi connected until it completes all updates.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 12: Nimble
Posts: 329
Registered: ‎15-12-2014

Re: constant downloading

My son has a Z5 and apart from the fact it keeps switching off all by itself it is constantly updating. I think Sony are putting out a lot of updates to solve a number os issues. bear with it as they will solve a number of issues that you may not even be aware you have.......

Posts: 13,388
Topics: 83
Registered: ‎14-01-2014

Re: constant downloading

Is it a new Z5?

Updates are sequential and it will update until it's on the latest fw, nothing to do with os issues.



Posts: 109,145
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: constant downloading

No updates on mine for a long time....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,388
Topics: 83
Registered: ‎14-01-2014

Re: constant downloading

Will be soon....



Posts: 109,145
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: constant downloading

Yep Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)