This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

SD Card

Anonymous
Not applicable

on ‎29-08-2016 12:40

on ‎29-08-2016 12:40

Hi, I had all my apps saved to my SD card and my phone has died. Ive got a new phone and have inserted SD card but none of my apps seem to be there can anyone help?

Thanks.

Message 1 of 7
3,518 Views
0 Kudos
6 REPLIES 6

MI5
Level 94: Supreme
  • 152099 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

on ‎29-08-2016 13:28

on ‎29-08-2016 13:28

If the card is blank they weren't saved to card?
What phone was it on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
3,493 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

on ‎29-08-2016 14:01

on ‎29-08-2016 14:01

If I put my sd card into a reader connected to a pc then most apps and photos are saved there.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 7
3,485 Views
0 Kudos

viridis
Level 56: Guvnor
  • 13548 Posts
  • 107 Topics
  • 309 Solutions
Registered:

on ‎29-08-2016 14:13

on ‎29-08-2016 14:13

Did you install app to sd, or just move app data?
Message 4 of 7
3,483 Views
0 Kudos

Beenherebefore
Level 32: Blockbuster         
In response to viridis
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:

on ‎29-08-2016 14:18

on ‎29-08-2016 14:18

Was it a new SD card ?
Is it FAT32 formatted ?
"My life is a facsimile of a sham"
Message 5 of 7
3,480 Views
0 Kudos

MI5
Level 94: Supreme
In response to Beenherebefore
  • 152099 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

on ‎29-08-2016 16:01

on ‎29-08-2016 16:01

Also, if you were using the card as adoptable storage in your old phone it will be useless in any other.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
3,460 Views
0 Kudos

Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎08-09-2016 10:16

on ‎08-09-2016 10:16

Hi @Anonymous did you manage to track down your missing apps in the end? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
3,292 Views
0 Kudos
Related Content
Top