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SD Card

Anonymous
Not applicable

Hi, I had all my apps saved to my SD card and my phone has died. Ive got a new phone and have inserted SD card but none of my apps seem to be there can anyone help?

Thanks.

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MI5
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If the card is blank they weren't saved to card?
What phone was it on?
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jonsie
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If I put my sd card into a reader connected to a pc then most apps and photos are saved there.

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viridis
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Did you install app to sd, or just move app data?
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Beenherebefore
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Was it a new SD card ?
Is it FAT32 formatted ?
"My life is a facsimile of a sham"
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MI5
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Also, if you were using the card as adoptable storage in your old phone it will be useless in any other.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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Hi @Anonymous did you manage to track down your missing apps in the end? 

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