Solved: Re: connection

Anonymous · ‎03-10-2013

Hi ive recently bought an android phone mini 7100 dual sim 2g. I can connect to the internet via wifi but not having much luck through my data/wap. O2 have sent me the settings twice and it still doesnt work 😞

MI5 · ‎03-10-2013

Network is down at the moment.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-10-2013

Network is down at the moment.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-10-2013

It may be due to the general problems that many people are experiencing.

You can only keep your eye on the status page here : http://status.o2.co.uk/

If you still have problems after the fix, please come back to us.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎03-10-2013

Hi,

Check your apn settings.

heres a link to show you how.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Again text ACTIVE to 2020, save and re boot your phone.

Be aware the o2 network is having issues right now tho.

O2

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