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connecting to home wi fi if not O2

Anonymous
Not applicable

Can anyone help me connect to my home wifi (its virgin media, not o2). I have submitted the pass phrase for my virgin box - it says connecting but there are other O2 wireless connections listed on my phone also. I can't tell if when using my phone at home I am doing it through my virgin media wifi or through O2 and its using up my monthly allowance. Thank you

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MI5
Level 94: Supreme
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Go into settings and then enter the wifi tab. Your phone will say connected next to one of the SSID's.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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perksie
Level 69: Guiding Light
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Turn off data on your phone and there cannot be a charge, log into the Virgin Media Box to check the SSID or download InSSIDer to check you are connecting to your own router.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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MI5
Level 94: Supreme
  • 151674 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Go into settings and then enter the wifi tab. Your phone will say connected next to one of the SSID's.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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