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on 03-09-2015 09:32
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on 03-09-2015 09:32
Solved! Go to Solution.
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on 03-09-2015 09:35
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on 03-09-2015 09:35
You wouldn't be entitled to a new phone. You need to give them the opportunity to repair the one you have. It will still be under warranty, so you should probably go direct to LG customer support, rather than O2.
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on 03-09-2015 09:35
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on 03-09-2015 09:35
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on 03-09-2015 09:39
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on 03-09-2015 09:39
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on 03-09-2015 09:39
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on 03-09-2015 09:39
You will be covered as long as the damage is not of your own doing.
Contact details at the bottom of this link http://www.lg.com/uk/support/mobile-support
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on 03-09-2015 09:42
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on 03-09-2015 09:42
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on 03-09-2015 09:43
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on 03-09-2015 09:43
@Anonymous wrote:
But the second they repair it i will loose my right to a replacement .Thanks
You have no right to a replacement after 8 months.
The warranty process has to be followed and only then, if it cannot be repaired, will you get a replacement at the discretion of LG......
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on 03-09-2015 09:51
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on 03-09-2015 09:51
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on 03-09-2015 09:55
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on 03-09-2015 09:55
It's worth trying I guess.....
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on 03-09-2015 09:56
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on 03-09-2015 09:56
As advised you wont get a new replacement phone. If you go instore they will send it to Anova
Veritas Numquam Perit
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on 03-09-2015 10:20
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on 03-09-2015 10:20
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