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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Resolved! Samsung s21 plus updated and changed password

Hi hoping someone will have the answer My Samsung s21 plus has done an update and my password to unlock phone now doesn't work and can't access it through Google account Please someone have the answer

Ainz by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Samsung A51 Phone keeps switching itself onto Voicemail directly

We have 2 phones both Samsung A51. My wife's phone is no problem. My own phone is constantly switching directly into Voicemail without giving me any ring tone. I can fix it by restarting and it then works ok for a few days then the same problem start...

Roy78 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Samsung galaxy S21 Post order😑

I got a good deal with S21 just after Black Friday, and till now, I haven't got my phone, says 'Pre-order' Is this a general thing or just only me?I am curious

Toba by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Samsung watch

Hi looking to buy my daughter the Samsung watch 4, she already has a phone that’s on EE. Does the phone and the watch have to be the same network? many thanks

B8 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Samsung s21 unlocked

Hi all I’ve just received my new phone for my new contact and I’ve seen that all o2 phones are now unlocked, so I was wondering If the S21 is also unlocked Thankyou Chloeleigh

Forgot password after device restart

My son has a Huawei p20 lite his phones done an update and restarted during the night but he now can't remember the password to get back into the phone how can we resolve this please?

Liz_t by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Sim issues

I recently paid off my contract and switched to sim only. Some of the texts I send do not get delivered

Dragon22 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! MCK code for Samsung S9plus

Hi O2 community, I received an unlock code for Samsung S9 plus from O2 to unlock the device. However, I now need an unfreeze (MCK) code for a Samsung, probably because previously a wrong code was entered more than what is allowed and now it is "perma...

Raghu by Level 1: Joiner
  • 4 replies
  • 0 kudos