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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Samsung Galaxy s21 Ultra

My Samsung s21Ultra won't install software update unless I'm connected to the WiFi... Why? I didn't had broadband at home for almost 2 months and was imposible to update otherwise. Does this has to do with O2 carrier or Samsung? Are there any setting...

Resolved! Problem calls

Hi, I have messing pay bill a few days,today morring I pay bill but I can't calls and used data.

1983 by Level 1: Joiner
  • 102 Views
  • 1 replies
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S21 Ultra Calls mostly silent and fail after 10 seconds.

I have had this phone 5 months and had nothing but issues with it. I've ruled out SIM issues, apn problems, network issues. I've disabled WiFi calling, 4g calling and 5g and the issue is still there. Phone calls are silent both ways with the cause be...

Pan82 by Level 1: Joiner
  • 106 Views
  • 1 replies
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Resolved! Galaxy Tab A7

Hi, I bought a Galaxy Tab A7 for my little sister with 100GB of data. When I've tried to turn the data on, it doesn't work. It's like it doesn't register the sim. I've tried the 'swap my sim' function on the O2 app several times but it doesn't send m...

Jade_182 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Samsung A51 failing to receive calls

Is this a known issue with this phone? We have missed some important calls recently.Coverage checker says good in this area.No known problem with my Motorola G7, though both phones only show 1 bar out of 4 (sometimes 2 on the Motorola).

stig by Level 1: Joiner
  • 106 Views
  • 2 replies
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Why cant i select my own homepage??? HTC One X

Hey guuys could use a little help please. ive just got the brand new HTC One X, the problem i am having is with the browser specifically the homepage selection. with it being a O2 branded handset naturally the homepage is set to the O2 active wap pag...

Anonymous by Not applicable
  • 2972 Views
  • 3 replies
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Resolved! IMEI number

I have recently upgraded my phone...how do I find my IMEI number for my old phone.... I do not have the old phone yo hand bit assume it must be on my contract somewhere..

Stevey by Level 1: Joiner
  • 167 Views
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Resolved! Changing payment bill

Hi, just wondering is there a way through an online chat that i can change the payment date of my o2 bills? Just started a new job and would like to move my bill date closer to all my other bills?