on 30-05-2024 15:47
Hi I got a free fit versa 4 watch with my Google pixel 7 Pro plus less that 18 months ago.. it has stopped working for more than 3 months now and was wondering if this would be under warranty and something you could replace.. thanks.
30-05-2024 15:54 - edited 30-05-2024 15:55
30-05-2024 15:54 - edited 30-05-2024 15:55
It should be if not user damage, but you need to send it in for assessment https://www.o2.co.uk/help/device-and-sim-support/device-repairs
or contact Google directly.
https://www.fitbit.com/global/uk/products/smartwatches/versa4
on 30-05-2024 16:51
on 30-05-2024 16:51
You need to contact Google (who own Fitbit), and they will be able to advise, as the promotion was run by Google direct an not o2, and o2 repairs cant fix Fitbit devices
You can contact them via this link https://support.google.com/fitbit/?hl=en-GB#topic=14236398
on 30-05-2024 18:55
As sugested already