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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 53928 Views
  • 2 replies
  • 2 kudos

£5 bill

Hello, I have a query, I've gone into the billing section of my 02 and saw a bill of £5 which I promptly paid but I have no idea what it was for as my normal bill is for air time and device and that is received on or around the 4th of each month. I'v...

Visual Voicemail

Needing some help please - everyday I get a text from O2 saying "Thanks for activating Visual Voicemail ..." What is Visual Voicemail and why does O2 keep texting me about it? I have a Sony Xperia 5 II. It took me a while to find the setting with Vis...

Elaine218 by Level 1: Joiner
  • 2021 Views
  • 2 replies
  • 0 kudos

New sim

Hi, can anyone help please. I have put my new sim in my phone. Its 5G but I think my phone isold and doesn't support this. No real problem.My phone shows no mob number and disconnected with my wifi on. It only shows connected on mobile data but still...

positive by Level 1: Joiner
  • 675 Views
  • 2 replies
  • 0 kudos

Phone Samsung

Hi so I’ve ordered an Samsung galaxy but on old address the driver didn’t want to give it to me as I can’t open the door because I’ve moved so now it getting back to o2 how can I get it now is it going to be delivered to my new address ?

Resolved! Buds pro2 free claim

Hello,I purchased my S23 about 2 weeks ago, I've yet to receive the code to claim my headphones. What do I need to do, to make sure I receive it before the offer ends please?

Tara_86 by Level 1: Joiner
  • 4890 Views
  • 10 replies
  • 1 kudos

Samsung Galaxy S24 Series - Order NOW!!

All new from the Samsung Galaxy Series: The S24 5G, S24 Plus 5G and S24 Ultra 5G are now available to order on O2 Customers can now order the latest devices in the flagship series: The Samsung Galaxy S24 5G, S24 Plus 5G and S24 Ultra 5G Pre-order the...

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Dave-O2 by Community Manager
  • 10989 Views
  • 26 replies
  • 0 kudos

Resolved! Add o2 billing

I'm trying to add o2 billing to Google play and it says "sending account verification text to o2" then it says "the account verification SMS could not be sent. Please try again. How do I fix this it's so annoying I'm trying to buy something in a game...

DanielDK by Level 1: Joiner
  • 1225 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung A54 screen won't swipe

Noticed my Samsung A54 screen doesn't seem to work anymore & I can't turn it off to see if that resets anything (pressed button & held for 8+ seconds numerous times but nothing happens).Has anyone had this happen to them & if so, know how to fix it?

Gill10 by Level 1: Joiner
  • 1467 Views
  • 3 replies
  • 0 kudos

Resolved! SMS Always say Pending

I don't know if this should be in this section or the other, and TBH at 6.30 i couldn't give 36 flying fornications, sorry, am i banned?Thank you, every single tx I've sent since getting this phone, MOTO X 3 months,still says pending whether it's bee...

Anonymous by Not applicable
  • 11408 Views
  • 14 replies
  • 0 kudos

Resolved! new handset and not receiving calls or texts

My phone was stolen on holiday and O2 at my request put a bar on it. I returned home to new handset (Pixel8) and sim card. Installed the card but realised the bars are still in place and requested removal - told it could take 24hrs. I was able to mak...

dic by Level 1: Joiner
  • 1261 Views
  • 1 replies
  • 0 kudos