on 09-12-2018 10:49
Hope you can help. I am a pensioner and am auto top up - yet my telephone is for emergency use only. My phone is hardly ever used - about once or twice a year - yet auto top up happens - and I can not afford it. Please advise is there is a way to combat this problem which I would think relates to many older people. Otherwise I will have no alternative other than to cancel the auto top up and possibly ditch the phone. Your advice would be appreciated.
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on 09-12-2018 11:15
Just cancel the auto top up option in your MyO2 and top up manually when required.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)