android upgrade

[Anonymous]

My S6 keeps telling me there is no software update available. 

I'm currently using 5.0.2 and have checked the software upgrade part of settings where it keeps telling me 

'the latest updates have been installed'

anyone else having these problems?

[viridis]

It's not a problem,
Plug it into smartswitch and check through that.

[Cleoriff]

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@viridis wrote:
It's not a problem,
Plug it into smartswitch and check through that.

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What is yours running @viridis?

[viridis]

5.1.1 but not O2 firmware,
The best bet is through smartswitch if ota not available yet.
Op can dial *#1234# and tell us the csc for us to give a better informed reply, but for now best advice is to use smartswitch update.

[Anonymous]

I have smart switch on my phone but not pc so how would I do that?

It says page not found when i try to download it to my pc

New to this stuff so please be kind 

[Anonymous]

CSC is G920FXEU1AODQ 

if thats any help

[viridis]

http://www.samsung.com/us/smart-switch/smart-switch-pc_4_0_15064_11.exe

Download that then run it.
To check for updates, connect your phone and it may pop up that an update is available just under the device name.

[viridis]

From carp honest warehouse?
Use smartswitch, I'm on XEU firmware and latest is 5.1.1

[viridis]

Best auto correct fail ever.
CARPHONE WAREHOUSE btw

[Anonymous]

haha! yep, carphone warehouse! is that a bad move?

Also, tried the link and just keep getting 'page not found' anywhere else i could download from?

😕